Frequently Asked Questions

Why buy gifts for an animal?

Because they're happy when you come home and sad when you leave
Because they never hold a grudge
Because they're your very best friend
Because they love you more than they do anyone else
Because their happiness makes you happy

Is everything organic?

No.  While some products are, others are all natural.  That means they contain no antibiotics, hormones, artificial colors or flavors.  Those treats that are made from chicken and duck come from 100% all human grade duck and chicken breast fillets.

Why does my pet need or want organic products?

Chemicals aren't good for your body, so why feed them to your pet?  The recent pet food crisis was a wake-up call for many pet owners.  Feeding your pet high-quality food and premium treats is the very best thing you can do for them.

Will you ship overnight?

Yes.  Please check the shipping page for prices.

Suppose I want just one item from a basket?

No problem.  Simply go to the A la Carte page and place your order. 

How can I re-order single items that are not on the A la Carte page?

Send an email stating what product you would like and it will be shipped to you.

Can products be automatically re-ordered?

Absolutely.  Just send an email telling us what products you want and how often.  You'll be billed and notified when the product has been shipped.

Why would my dog need Doggles?

A dog's eyes are sensitive, much the same as humans.  That means their eyes are prone to cataracts, glaucoma and other diseases.  Doggles were created to protect your dog's eyes from foreign objects, wind and harsh UV light.  Doggles are recommended by veterinarians and opthamologists world-wide.

Why would my dog need shoes?

Some dogs develop arthritis and become uncertain of their footing as they get older.  Wooden floors, steps and other slippery surfaces can cause unnecessary injuries.  Muttluks help ease this concern by providing dogs with a soft shoe that has a durable non-skid sole.  They'll give you and your dog peace of mind and protect them from falls.

Why do you include a Pet4Pets collar in each basket?

More than half of all dogs and cats die from cancer.  That's an alarming trend that demands action be taken.  The Animal Cancer Foundation (ACF) is doing just that by funding studies to find new cancer cures for pets.

Consumers have purchased 60 million wristbands for the Nike and Lance Armstrong Livestrong program.  In the same way, the bright orange Pet4Pets collars proclaim support for research aimed at curing cancer in pets.

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